Privacy & Cookie Policy

Last updated: June 23, 2026

ELEVÉ Transportation ("we", "us", "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the cookies and tracking technologies we use.

Information we collect

• Booking & quote details you submit through our forms — name, email, phone, company, trip details (date, time, pickup/drop-off, vehicle, passengers).
• Usage data collected automatically — pages viewed, device/browser, approximate location, and on-site interactions.

How we use it

• To respond to quote requests and provide transportation services.
• To improve our website and understand how visitors use it.
• To measure and improve our marketing.

Quote submissions are stored in our secure operations spreadsheet and used only to contact you about your request.

Email communications — opt-in & opt-out

We send two kinds of email:

• Service emails (transactional) — quote confirmations, booking updates, and replies to your requests. These are sent because you contacted us or booked a trip.
• Marketing emails — occasional updates, offers, and partnership outreach. We send these only to people who have opted in, are existing customers, or are business contacts we reasonably believe have a legitimate interest in our services.

Opting in. You opt in when you submit a quote or contact form, tick a subscribe box, save your details for faster future booking, or otherwise ask to hear from us.

Opting out (unsubscribe). You can opt out of marketing emails at any time, free of charge, by:

• Clicking the “Unsubscribe” link at the bottom of any marketing email; or
• Replying to any marketing email with the word UNSUBSCRIBE; or
• Emailing hello@eleveluxury.info with “Unsubscribe” in the subject line; or
• Calling us at (469) 755-7619.

We honor every opt-out promptly — within 10 business days at the latest — and we do not sell, rent, or trade your email address. Opting out of marketing email does not stop essential service emails about a trip you have booked.

Cookies & tracking technologies

With your consent, we use the following. Analytics and marketing cookies load only after you click “Accept” on our cookie banner.

Provider	Purpose	Example cookies
Google Analytics 4	Website analytics	_ga, _ga_*
Microsoft Clarity	Heatmaps & session insights	_clck, _clsk, CLID
Google Ads	Ad measurement & remarketing	_gcl_au, _gcl_aw
Meta (Facebook) Pixel	Ad measurement & remarketing	_fbp, _fbc
LinkedIn Insight	Ad measurement & remarketing	li_sugr, bcookie, UserMatchHistory

Your choices

You can accept or decline non-essential cookies via the banner shown on your first visit. You can also control cookies through your browser settings, and opt out of personalized ads at Google Ads Settings and Meta Ad Preferences.

Data sharing

We do not sell your personal information. We share data only with the service providers above and as required by law.

Data security & your rights

We use reasonable administrative and technical safeguards to protect your information. Payment card details, when collected, are handled by our PCI-compliant payment processor (Stripe) and are never stored on ELEVÉ’s servers. You may request access to, correction of, or deletion of your personal information by emailing hello@eleveluxury.info; we respond consistent with applicable law, including the Texas Data Privacy and Security Act (and CCPA/GDPR where they apply). We retain booking and contact records only as long as needed to provide our services and meet legal and tax obligations.

Contact

Questions about this policy? Email hello@eleveluxury.info or call (469) 755-7619.

This policy is provided as a general template and is not legal advice. Consider having it reviewed by a qualified attorney for your specific obligations (e.g., CCPA, GDPR).

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